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CAN'T FIND ANSWERS TO YOUR QUESTIONS?

FREQUENTLY ASKED QUESTIONS

Your package should arrive within the below-mentioned number of days. However, delays with our couriers occasionally happen.


Please check your email to find your shipping confirmation including a tracking link. Keep in mind that updating tracking information can take up to 24-48 hours. Please be patient with updates, especially around the weekends.


If you have selected the STANDARD SHIPPING, shipping within the USA takes an average of 5-7 business days. Our warehouse is located on the East Coast, so shipments to the West Coast may take longer.

Yes. You will receive a shipping confirmation by email including a tracking link within 24-72 hours after your package is shipped

If you wish to cancel your order, please call our Consumer Service here.
Orders are usually dispatched from our warehouse the same day as we receive them. Once dispatched, we cannot cancel the order, unfortunately.